FAQ’s

MEMBERSHIP

Why should I become a BLISS! member?

There’s a lot of great reasons to become a BLISS! Member.

  • One of the key benefits of becoming a BLISS! Member is that you will be able to enjoy free, automatic warranty protection for up to a year depending on the product you purchased.
  • You will also be able to receive seasonal promotions and special offers from time to time that are exclusive only to members.
  • Your personal shopping cart will also be stored in the system - each time you come back for more shopping, your selections are just few clicks away.
  • It is completely hassle-free and FREE to register yourself as a BLISS! member.

Register as BLISS! member NOW at https://www.blissboxworld.com/member/register

How can I become a BLISS! member?

Registration is FREE. You can become a BLISS! Member by filling out your details on  https://www.blissboxworld.com/member/register .

How are my credentials protected?

Bliss Box World ensures that all information collected will be safely and securely stored. We protect your personal information by:

  • Allowing access to personal information only via passwords;
  • Maintaining technology products to prevent unauthorized computer access; and
  • Securely destroying your personal information when it is no longer needed for our record retention purposes

Bliss Box World uses 256-bit SSL (Secure Sockets Layer) encryption technology when processing your details. 256-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

For more details, please refer to our Privacy Policy.

ORDER & PAYMENT

What payment options are available?

Currently we accept payment via Online Banking, Credit/Debit card and Bank Transfer/Cash Deposit. For Bank Transfer/Cash Deposit, please send us the receipt after payment by WhatsApp on +6018-376-7137 or send us an email at info@blissboxworld.com, and we will proceed to send you the Order Confirmation and tracking code within 48 hours.

Is cash on delivery accepted?

Unfortunately, we are unable to accept Cash on Delivery at the moment. But stay tuned! We are working on adding other payment methods to provide you choice and convenience.

Can I modify/cancel my order after payment?

Due to the heavy demand for our products and the high volumes we process and various efficiencies in our Supply Chain (aimed at delivering you your purchases in the shortest possible time), we apologize that we are not able to accommodate any modification or cancellation after payment. Please consider all the information thoroughly prior to your purchase.

SHIPMENT & TRACKING

How can I track my order?

You can track your order by keying in your Parcel Tracking Number at https://www.blissboxworld.com/track-trace

How long does it take for my order to arrive?

We typically deliver your purchases within 3-7 business days from the date of payment. However, this is subject to various external factors and could vary.

If you have not received your purchases within the standard delivery time please contact us via WhatsApp on +6018-376-7137 or send us an email at info@blissboxworld.com and provide us your order ID and shipping address. We will do our best to assist you.

I don’t want anyone to know what is inside the package that is delivered. Can you ensure that?

We follow a “2x Discretion” process to ensure privacy.
First, a neutral packaging is used with NO indication of what is inside.

Secondly, we disguise the Sender Information and that leaves no trace of what is inside the package.

Don’t worry! Your neighbours or the Delivery person won’t know what’s inside the box.

What is the shipping rates at Bliss Box World?

Our shipping rates vary depending on the products.

For Amorous Adult Wellness Products

We offer FREE shipping for all orders above RM50 provided that the package is less than 2 kg and delivery address is within Peninsular Malaysia.

Shipping rates for orders that are not eligible for free shipping are as follows:

 

Peninsular Malaysia

East Malaysia

First kg

RM10

To be advised.Please consult our customer service.

Every subsequent kg

RM 7

To be advised.Please consult our customer service.

Do you ship internationally?

Yes, we do. For orders outside of Malaysia, please contact our team via WhatsApp on +6018-376-7137 or send us an email at info@blissboxworld.com. We will be pleased to assist you.

For Furniture - Coming Soon

For Snacks - Coming Soon